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The digital innovation that brings your products from the field to the customer

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conorshop

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conorshop

the need

Conor Srl, a leading distributor in the fruit and vegetable sector serving a large B2B customer base of restaurants, hotels, shops and businesses, needed to modernise its order management process. The traditional system, based on orders placed by email, phone calls and paper documents delivered to the warehouse, was inefficient and error-prone, causing potential delays and misunderstandings in deliveries. It was also essential to maintain operational continuity with the AS400 management system, the backbone of the company's processes.

conorshop

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conorshop

how does it work?

ConorShop is a complete digital solution, accessible across multiple platforms and fully integrated with the existing infrastructure:

  • Native application for iOS devices
  • Native application for Android devices
  • Responsive web application for browser access
  • Direct integration with AS400 for real-time data synchronisation

The system integrates key features to optimise the ordering process:

  • Constantly updated digital product catalogue
  • Smart selection system for available delivery dates
  • Complete self-service management of the ordering process
  • Personal dashboard for viewing order history
  • Real-time monitoring of the status of each order
  • Automatic synchronisation of orders and delivery details with AS400
  • Intuitive interface optimised for different types of devices
conorshop

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conorshop

the result

The digitalisation of the ordering process radically transformed the operations of Conor Srl, bringing significant benefits to both the company and its customers. The new system eliminated the inefficiencies linked to manual order management, reducing communication errors and optimising process times. The seamless integration with AS400 ensured operational continuity, making it possible to modernise the customer interface while keeping the established management processes unchanged. Customers now have a professional tool that allows them to manage orders completely autonomously, 24 hours a day, with the ability to monitor the status of their requests in real time. Orders are automatically recorded in the AS400 system, eliminating the need for manual entry and significantly reducing the risk of errors. This innovation not only improved operational efficiency but also significantly raised the quality of the service offered, consolidating Conor Srl's position as an innovative leader in its sector.

Customer Description

Conor is a leader in the distribution of fresh fruit and vegetables for the food service industry, with over 60 years of experience. Specialising in supplying products from Italian and foreign fields, it serves institutional, commercial, naval, hotel and military catering, as well as international markets and other distribution channels.

With 21 logistics platforms throughout Italy, it guarantees freshness and excellent service everywhere. Quality, food safety, supply chain control and pre- and post-sales assistance are its core values.

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5000+

End customers who use the service every day

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300K+

Orders managed by ConorShop in 2023. How many man-hours does that represent?

Background

6

Months from the start of the project to the production release

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